All sales are final. No refunds as we provide the opportunity to ask questions before making a purchase. Click the contact us link on the item page. If you commit to a purchase, it is assumed that you have no questions or doubts.
Payment must be received before the item will be shipped. We will make every effort to pack the items in such a way that they will not be broken (box inside a box).
If the item is insured and arrives broken, buyer must contact the company holding the insurance for refund.